Adopting Knowledge Management: How Managers Perceive its Intervention Affordances

The study of knowledge processes and practices in organizations comprise probably the most common theme in Knowledge Management research agenda. Organizations still strive though to understand how this practice works. To this end, we offer an account for anticipating and assesing its mediation and organizational fit. The paper elaborates on insights gained from organizational efforts of having a Knowledge Management technological artefact and practice adopted (both constitute an IT-based innovation). The findings are concerned with the working out of an organizationally-grounded model of intervention for Knowledge Manageement along with a framework of enabling arrangements. Interpretations have been based on a longitutdinal interpretive case study.